We will call both you and your new employee when they have just started (usually the second day) and then again about two weeks later to make sure all is working out as expected. We will then leave you alone, but of course you are welcome to get in contact with us in the future if you require any assistance. (Or just to tell us how well things are going -we love to hear that!)

If things are not running as smoothly as you had hoped, we are happy to advise and speak to the employee. If the situation requires further intervention, we will be pleased to review the situation and arrange a meeting where we can act as arbitrator if we feel this will resolve the issue.

Helping you as an employer
We understand that being an employer can be daunting. When we place someone with you we will provide you with a placement pack:

Information:
The SNAP guide "Employing a special needs nanny" written specifically for parents employing nannies and carers who work with children with additional needs. Also available "Working as a Special Needs Nanny".

A bespoke contract of employment; tailored to your individual needs

Literature on paying tax and national insurance and your requirements as an employer, including a payroll service

SNAP!News is an on-line newsletter published quarterly. We welcome articles from parents and nannies on related special needs subjects