FAQ

Q. How long will it take to find someone?
A. It is always impossible to give an exact time -there are many variables out of our control. However if we work and communicate together this will help. For example if we send you someone's details, call them as soon as possible (they will be looking at other jobs!) or let us know they are not quite right. Good candidates may be in employment when they apply, and will have to give notice, so it is best to allow at least a month to 6 weeks.

Q. Do we have to pay if you don't find anyone?
A. We will invest a large amount of time finding the right person for your family, but we will not charge a penny until you have offered someone the job and they have accepted! The only thing we ask of you is that you appreciate we have already made a commitment to working with you. (This will include visiting you wherever you are in the UK).

Q. Will a special needs nanny look after my other child too?
A. As long as the requirements for the child with additional needs are not significant that they need one to one help, then yes they will be happy to look after additional siblings.

Q. Who is responsible for tax and national insurance?
A. You as parents will be the employer and responsible for tax and national insurance contributions.

Q. Will a special needs nanny do housework?
A. A special needs nanny or carer is a professional person who is specifically employed to work with your child or children. Of course they will carry out any duties related to the children and will tidy up after themselves, but they should not to be seen as domestic staff.